The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 740 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 30 million members every day.
Touchstone Energy cooperatives are local and active in their communities. They are dedicated to serving commercial, industrial, agricultural and residential members in accordance with the principles of Integrity, Accountability, Innovation and Commitment to Community.
As a part of Touchstone Energy®, Berkeley Electric Cooperative has a competitive advantage. It not only lets customers know we’re a preferred energy provider maintaining high standards and strong ties to the community, but it also allows Berkeley Electric Cooperative to draw on the pooled resources of hundreds of other cooperatives.
What Makes Touchstone Energy co-ops Different
Touchstone Energy co-ops are owned by the members they serve and are committed to providing reliable electricity at the lowest price possible. In short, co-ops “look out” for the members they serve.
Touchstone Energy co-ops provide high standards of service according to their four core values: Integrity, Accountability, Innovation and Commitment to Community.
Touchstone Energy co-ops rank well ahead of their industry counterparts when it comes to customer satisfaction. Recent data from the American Customer Satisfaction Index (ACSI), one the nation’s most recognized measures of customer satisfaction, gives Touchstone Energy cooperatives an average score of “83” out of a possible 100, outclassing the utility industry satisfaction score of “77.”
Visit TouchstoneEnergy.com to learn more about our national programs and services.