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Payment Options

Berkeley Electric Cooperative offers a variety of ways to manage your account and make paying your electric bill more convenient.

 

Payment On-Line (SmartHub):

Payments can be made on the SmartHub website 24 hours a day, 7 days a week. Payments are credited to your Berkeley Electric Cooperative account immediately after processing the payment on the website. Credit Cards, debit cards, and electronic check payments are accepted. You can also schedule payments up to 90 days in advance. Please note that scheduled payments are not considered payment arrangements. Please contact your local district office directly to make arrangements.

The minimum/maximum online payment amounts are between $10 - $1,000.

 

Bank Draft:

Payments can be automatically drafted from your checking or savings account for the amount of your monthly electric bill. Payments are drafted on the due date each month so they are made on time, every time.

To sign up for bank draft, please log in to your SmartHub account through our payment portal (also available as a free app on your smartphone) and navigate to the AutoPay  section in the Billing & Payments menu.  

When your Bank Draft is in effect, "TO BE PAID BY DRAFT" will appear on your monthly electric statement. Please note that accounts must have a ZERO balance before setting up bank draft.

 

 

Credit/Debit Card Draft:

Payments can be automatically drafted from your credit or debit card for the amount of your monthly electric bill. Payments are drafted on the due date each month so they are made on time, every time.

To sign up for credit/debit card draft, please log into your account on the SmartHub website and visit the Auto Pay Program section.

Please note that accounts must have a ZERO balance before setting up credit/debit card draft.

 

MoneyGram Bill Pay:

Pay your bill with cash at any Moneygram location for an additional fee of $1.50. Payments made using this service are received immediately.

MoneyGram agent services are most commonly found at Walmart, Advance America, and CVS/Pharmacy. You can also go to www.MoneyGram.com to find additional locations in your area.

To pay using this service, you will need to use the Receive Code "15119" and you must have your Berkeley Electric Cooperative account number.

 

Payment at Berkeley Electric Cooperative Office:

Payment can be made in person at any one of our conveniently located district offices. A minimum payment amount of $20 required for office transactions. Card payments are not accepted at drive-thru windows.

 

Payment by Phone:

Payments can be made over the phone through the Co-op's Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account number and credit/debit card or checking information is all that is needed.

 

Easy Pay Kiosk:

Payments made at one of our kiosks are received immediately. Pay by cash or account information can also be stored in the kiosk so you don't have to enter each time.

  • Goose Creek - kiosk is located in the drive-thru lane of our district office. Minimum $20 payment required. Open 24 hrs a day / 7 days a week.
  • St. Stephen IGA - kiosk is located inside the grocery store. Minimum $20 payment required. Open 7 am - 9 pm Mon.-Sat. / 8 am - 8 pm Sun.

 

Billing Options

Pre-Paid Metering:

With pre-paid billing, you pay for electricity how and when you choose. Purchasing electricity before you use it allows you to control your budget and pay when you want. There are no security deposits or late fees. Instead of a monthly billing statement, your usage and balance are calculated daily.

For more information, click here to view the Pay•As•You•Go brochure.

 

Fixed Budget Billing:

The Fixed Budget Billing Plan creates a "fixed" amount where the member pays the same amount each month with a "settle-up" month once a year. This amount is determined by looking at the previous year's electricity usage and creating an average amount.

In order to help avoid a large settle up amount, the plan includes two recalculation months each year – in October and May. This means that a member will have a fixed payment for six months at a time. Then during the recalculation month, the fixed rate will be raised or lowered depending on the average energy usage at that point compared to the previous year’s average.

In May of each year, the member's account is settled up and returned to a zero balance. The account credit/debit balance on the member’s May bill will be applied as a one-time charge or a one-time credit on that bill.

 

Levelized Billing:

With Levelized Billing program, you can guard against large fluctuations in your electric bill caused by changes in the weather. Your bill each month is based on the average of the previous 12 months. Because a "rolling average" method is used, your amount due may change somewhat from month-to-month, but the program is designed so that the change won't usually be a large amount.

Your bill will show the number of kilowatt-hours of electricity you use each month, but you will only pay for the average usage.

 

 

 

 

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