Berkeley Electric Cooperative’s management team has been monitoring the COVID-19 (coronavirus) outbreak for several weeks and has been taking steps in accordance with the S.C. Department of Health and Environmental Control (DHEC) and Centers for Disease Control (CDC) to protect the health of our community. The World Health Organization declared on Wednesday, March 11, the coronavirus outbreak a pandemic, which is declared when a new disease for which people do not have immunity spreads worldwide beyond expectations.
Working from home? Here are some tips to make your home office more energy efficient.
The FBI reports scammers are leveraging the COVID-19 pandemic to steal your money and your personal information -- or both. Protect yourself and do your research before clicking on links purporting to provide information on the virus; donating to a charity online or through social media; contributing to a crowdfunding campaign; purchasing products online; or giving up your personal information to receive money or other benefits. The FBI advises you to be on the lookout for the following:
Tips, you can protect yourself and help stop criminal activity:
Berkeley Electric Cooperative is refunding $4.8 million in security deposits to more than 33,000 residential accounts to help its members during the COVID-19 pandemic.
If Berkeley Electric is holding a deposit on your account, you will see the credit in SmartHub after it is applied to your account in the coming days. A credit will be subtracted from your usage when you receive your next bill.
We know families will experience financial hardships because of the coronavirus -- many members are already facing reduced employment or unemployment. You also need electricity more than ever as you follow health officials’ recommendations to stay home to slow the spread of the virus. We want to do everything in our power to help our members and the economy during this difficult time.
No cash refunds will be issued.
Our Awendaw district office has temporarily closed to all retail traffic and is no longer accepting payments through the lobby or drive-in. Please refer to the alternative methods of payment listed on this page.
For any member who suspects they may have the coronavirus (COVID-19), there are virtual care visits available for free through MUSC, Prisma Health, Roper St. Frances and McCloud Health. Click the links to get started and use the promo code "COVID19."
To view a live map of coronavirus cases in South Carolina visit the Post and Courier's website at https://www.postandcourier.com/health/covid19/
Effective Monday, March 16, Berkeley Electric Cooperative is closing all district office lobbies until further notice. We regret any inconvenience this may cause you, but this proactive step is to protect the health of our employees and our members during the COVID-19 (coronavirus) pandemic. Drive-thru services will remain open at this time. Several electronic options are available to manage your account:
PAYING YOUR BILL: You are responsible for paying for the electricity you use, the same as you would be for any other product or service. We cannot provide electricity free-of-charge because we are a member-owned, not-for-profit utility. Forgiving electric bills would only shift the cost onto other members because the cooperative has no other source of income to offest those costs. We urge you to stay current with your bill as long as possible to avoid building up a large balance that will have to be paid when services return to normal.
To our members
If you need to set up service, go to and click the “Apply for Service” link in the top right corner of the screen. You will be contacted by phone when your online application has been received, so please provide a valid phone number.
For members who need to disconnect service, that request can be made through your SmartHub account portal or by calling your district office.
Please note we often see an increase in phone scams trying to take advantage of the fear and confusion of an emergency situation by calling members and threatening to cut off services unless immediate payment is made. Berkeley Electric is not disconnecting meters for non-payment at this time. If you have any questions please contact you local district office.
Goose Creek: 843-553-5020
Johns Island: 843-559-2458
Moncks Corner: 843-761-8200
Berkeley Electric is committed to providing safe and reliable electricity to our members, while doing our part to limit the spread of coronavirus. The cooperative will continue to closely monitor the COVID-19 (coronavirus) outbreak and take steps in accordance with the S.C. Department of Health and Environmental Control (DHEC) and Centers for Disease Control (CDC) to protect the health of our community.
To protect yourself
To protect others
Clean AND disinfect frequently touched surfaces daily at home and at work. This includes your car’s steering wheel, tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks. If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.