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Online member service options added

Tuesday | February 1, 2022
All News

Berkeley Electric is expanding its online member service options by adding an online chat function and a virtual help center to its website. The chat option is located on the bottom right of the homepage and is currently available from 8 am - 5 pm. The virtual help center can be found under the "Your Co-op" section of the homepage and features an expanding library of topics that will guide members through many of our frequently asked questions.

The contact center will also soon be extending its operating hours from 8 am until 7 pm. This change should take place by the beginning of March.  

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ABOUT US

Berkeley Electric Cooperative is the largest, not-for-profit electric cooperative in South Carolina. We serve over 100,000 member-accounts in Berkeley, Charleston and Dorchester counties.

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©2022 Berkeley Electric Cooperative. All Rights Reserved.

  • Main
  • My Co-op
    • About Us
      • Board of Trustees
      • Service Territory
      • Service Rules & Regulations
      • Mission & Bylaws
      • Integrated Resource Plan
    • Office Locations
    • New Member Handbook
    • Capital Credits
    • Careers
    • SC Living Magazine
    • Contact Us
  • My Account
    • Start/Stop Service
    • Joint membership change
    • Contact Authority
    • Service Fee Schedule
    • Rate Summaries
    • Time of Day Rate
    • Payment Options
    • Bill Explanation
  • My Energy
    • Smart Thermostat Rebates
    • Renewable Energy
    • Electric Vehicles (EV)
      • Find a charger
    • Co-op Connections
    • Electric Water Heaters
    • Energy Efficiency Loans
      • HomeAdvantage Loan
      • Energy Advance Loans
    • Energy Tips
    • Surge Protection
    • Heating & Cooling Rebates
      • Geothermal Heat Pump
      • Dual Fuel Heating System
    • Vegetation Management
    • Outdoor Lighting
    • Outage & Safety
      • Outage
      • Safety
  • My Community
    • Operation Round Up
    • Community Engagement Request
    • Teachers & Students
      • Jenny Ballard Scholarship
    • Youth Tour
    • Community Services
    • Grassroots Advocacy
    • Beneficial Suggestion Program
    • Power Talk Radio Show
  • Berkeley Propane
    • Commercial Propane
    • Gas Logs
    • Generator Program
    • Tankless Water Heaters